Q&A — Welfare and benefits

During COVID-19, the federal and provincial governments are providing emergency financial help for people on income assistance or disability assistance and seniors with low incomes.

• Federal programs include Employment Insurance (EI) and the Canada Emergency Response Benefit (CERB). CERB has now ended, but retroactive applications are accepted and processed for the period August 30 to September 26, 2020. If you continue to need income support, see the government information about transitioning to new benefits after CERB.
• Emergency help from the BC government includes a $300 monthly supplement for people on income assistance or disability assistance who don’t get EI or CERB. See the COVID-19 Support for Income & Disability Assistance on the BC government website for more information.
• See also COVID-19 Provincial and Federal Benefits on the BC government website.

You can apply to the BC Ministry of Social Development and Poverty Reduction to get welfare. Depending on your situation, you might qualify for disability assistance with the Persons with Disabilities (PWD) designation or the Persons with Persistent Multiple Barriers (PPMB) designation.

You have to meet certain criteria to qualify and you have to fill out an application form that applies to your situation. A health professional also has to fill out part of your application form.

Because of the COVID-19 pandemic, the ministry has made these application forms available online. You don't have to go to a ministry office to get the form. See the ministry website for the online PWD Application Form (24 pages) and PPMB Application Form (6 pages).

The application forms include:

• what you have to do to qualify for the designation
• instructions to fill out the form
• ministry address and fax number to submit the completed form

Disability Alliance BC has online help sheets that explain various benefits and programs for people with disabilities. See the PWD Application help sheet and the PPMB Benefit help sheet for help to fill out the application forms.

For more information about the PWD or PPMB designation, phone the ministry at 1-866-866-0800.

A ministry worker can help answer your questions. While you can go into a ministry office, you can get income assistance information in other ways during COVID-19. Here's what the ministry website says.

If you have trouble getting the information you need, talk to an advocate (community worker trained to help people). To find an advocate experienced in helping with welfare problems, see the Get more help information box on this Q&A page.